Privacy Policy

Your privacy matters to us. This policy explains how ThinkDeepVision collects, uses, and protects your personal information when you use our financial analysis platform.

Information We Collect

When you interact with ThinkDeepVision's financial analysis platform, we collect various types of information to provide you with accurate insights and improve our services. This collection happens through different channels and serves specific business purposes.

Personal Identification Data

Name, email address, phone number, and company information you provide during account registration or service inquiries.

Financial Analysis Data

Financial documents, reports, and data you upload for analysis purposes, including transaction records and business metrics.

Technical Information

IP address, browser type, device information, and usage patterns when accessing our platform and services.

Communication Records

Messages, support tickets, and correspondence between you and our team for service delivery and customer support.

How We Use Your Information

Your information serves multiple purposes within our financial analysis services. We process this data to deliver meaningful insights while maintaining the highest standards of privacy protection.

  • Providing comprehensive financial analysis and generating detailed reports based on your submitted data
  • Personalizing your dashboard experience and customizing analysis parameters to match your business needs
  • Communicating important updates about your analysis results, platform changes, and service improvements
  • Ensuring platform security, preventing unauthorized access, and maintaining data integrity
  • Improving our analysis algorithms and developing new features based on aggregated usage patterns
  • Complying with legal requirements under South Korean data protection regulations

Data Protection and Security

Financial data requires exceptional security measures. We've implemented comprehensive protection systems to safeguard your sensitive information throughout its entire lifecycle on our platform.

Technical Safeguards

All data transmissions use industry-standard SSL encryption. Our servers employ advanced firewalls, intrusion detection systems, and regular security monitoring. Financial documents are encrypted both in transit and at rest using AES-256 encryption standards.

Access Controls

Only authorized personnel with legitimate business needs can access your information. We maintain strict authentication protocols, regular access reviews, and detailed audit logs of all data interactions within our systems.

Regular Security Audits

Independent security assessments occur quarterly to identify potential vulnerabilities. Our security protocols undergo continuous improvement based on evolving industry standards and regulatory requirements in South Korea's financial sector.

Your Privacy Rights

Under South Korean Personal Information Protection Act (PIPA) and our commitment to transparency, you have comprehensive rights regarding your personal information.

Your Rights Include:

  • Access your personal data and receive copies of information we hold about you
  • Request corrections to inaccurate or incomplete personal information
  • Delete your account and associated data with certain legal exceptions
  • Restrict processing of your information for specific purposes
  • Object to automated decision-making processes affecting you
  • Receive data in portable formats for transfer to other services
  • Withdraw consent for data processing activities
  • File complaints with relevant data protection authorities

To exercise these rights, contact our privacy team using the information provided below. We respond to all legitimate requests within 10 business days as required by South Korean law.

Data Retention and Deletion

We retain your information only as long as necessary for legitimate business purposes and legal compliance. Different data types have specific retention periods based on their purpose and regulatory requirements.

  • Account information: Retained while your account remains active, plus 3 years after closure for legal compliance
  • Financial analysis data: Stored for 5 years to support ongoing analysis needs and regulatory requirements
  • Communication records: Kept for 2 years for customer service quality assurance and dispute resolution
  • Technical logs: Automatically deleted after 12 months unless required for security investigations
  • Marketing preferences: Maintained until you withdraw consent or close your account

Secure Deletion Process

When retention periods expire or you request deletion, we use secure deletion methods that make data unrecoverable. This includes overwriting storage media and destroying backup copies according to industry standards.

Third-Party Relationships

Certain aspects of our financial analysis services involve carefully selected third-party providers. We maintain strict data processing agreements with all external partners to protect your information.

Service Providers

Cloud hosting services, payment processors, and communication tools help us deliver our platform. These providers operate under contractual obligations to protect your data and use it only for specified purposes. All third parties are vetted for security compliance and data protection standards.

Analytics and Improvement

We use analytics services to understand platform usage and improve user experience. This data is anonymized and aggregated to protect individual privacy while helping us enhance our financial analysis capabilities.

International Data Transfers

While ThinkDeepVision operates primarily within South Korea, some of our technical infrastructure may involve international data transfers. These transfers occur only when necessary and under appropriate safeguards.

When international transfers occur, we ensure adequate protection through standard contractual clauses, adequacy decisions, or other approved transfer mechanisms. You have the right to request information about any international transfers affecting your data.

Updates to This Policy

Our privacy practices evolve with changing regulations and business needs. When we make significant changes to this policy, we'll notify you through email and platform notifications at least 30 days before implementation.

Minor updates that don't affect your rights or how we handle your data may be implemented immediately with notice on this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Privacy Contact Information

Privacy Officer: ThinkDeepVision Privacy Team

Email: help@thinkdeepvision.com

Phone: +82312458996

Address: 1266 Tanbang-dong, Seo-gu, Daejeon, South Korea

Response Time: Within 10 business days for privacy-related inquiries

Last updated: March 15, 2025